> For the complete documentation index, see [llms.txt](https://krystalgrowth.gitbook.io/knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://krystalgrowth.gitbook.io/knowledge-base/troubleshooting/re-login-required.md).

# Re-login Required

How to Fix Re-login Required for Your Instagram Account

When you logged into your dashboard did you notice that your account is no longer linked to KrystalGrowth Dashboard? 

Don't worry, it's a normal thing that sometimes can happen. Usually, this happens when the automation is running at the same time when someone is using your Instagram account at the same time. (i.e. you are using the Instagram app on your phone at the same time when our automation are set to run) In this guide we will explain you how to reconnect your profile in a few simple steps. Some users might be asked to **re-login their Instagram accounts over and over again**.

You may be required to temporarily remove your Instagram account from our platform and re-add it after **2-4** hours.

Additional method to get around constant re-login is to **use a different proxy** or **clearing account cookies**. This can be done using the following steps:

![](https://221333172-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-M0s22Oj-goWBkhRnPUZ%2F-MEjXYRBXG6wnZgd_zYj%2F-MEjYMIOQBymoMsTepD5%2Fchef_boyg%20\(2\).png?alt=media\&token=d0d3cb4b-4453-41f5-b503-ec0e24cb0997)

1. Log in to our platform.
2. Navigate to the **Acounts** page.
3. Click the **Edit** account button.
4. Add in the **new proxy(If you have one)** address, select "**Only swap the proxy**" checkbox and click **Save Changes**.

Alternatively, select "**Only clear cookies**" checkbox and click **Save Changes**.

{% hint style="info" %}
NOTE: When selecting "Only swap the proxy" or "Only cler cookies" options, Instagram account password is not required to entered.
{% endhint %}