---
description: >-
  Instagram Bot Follower is always working to keep your account as secure as
  possible. We recommend using a third party mobile proxy to keep your account
  working safely.
---

# Account Settings and Security

### Proxies and Cookies&#x20;

You can now select "swap proxy" or "clear cache" without entering your password again.  This should be done if you receive a **Feedback Required** message on your Instagram account.  For full details on adding proxies and keeping your account secure, please visit our FAQ page.

{% hint style="warning" %}
Instagram now detects **static IPv4 and IPv6** addresses that are masslooking stories and blocks IP addresses for 12 hours. If you using masslooking feature, you must use a **dynamic mobile proxy** or rotate ipv4 / ipv6 proxies.
{% endhint %}

### Adding a Proxy

1. From the accounts page click on the account you wish to change and click **Edit.**
2. You will now see the account settings page.
3. Purchase an inexpensive mobile proxy IPv6 from a [proxy provider](https://frogproxy.com/buy-your-proxy/).
4. Copy the proxy IP and user settings into the proxy box.
5. Click the **Only swap the proxy** box.
6. Click **Save Changes**

{% hint style="info" %}
Your proxy must be entered in the following formats:

http://user:password@ip:port

http://ip:port
{% endhint %}

![](broken-reference)

{% hint style="info" %}
You can swap proxies at anytime by keying in your new proxy settings and selecting the **Only swap the proxy** box.  Once you hit **Save Changes** the proxy will be swapped and the Instagram API does not get a log in request from SocialProofers.
{% endhint %}

### Clearing Cookies

If for any reason the **Feedback Required** messages persist on Instagram then it is time to clear the cache.

1. From the accounts page click on the account you wish to change and click **Edit.**
2. You should see the account settings page.
3. Click **Only clear the cookies** box.
4. Click **Save Changes.**

{% hint style="info" %}
If this fails and you still receive the **Feedback Required** message then proceed to the steps below.
{% endhint %}

### **Nuke Account**

If the **Feedback Required** message still persists after swapping proxies and clearing cookies then carry out a Nuke command by follow these steps.

1. From the accounts page click on the account you wish to Nuke and click **Edit.**
2. You should see the account settings page.
3. Leave both **Only swap the proxy** and **Only clear the cookies** boxes unchecked.
4. Click **Save Changes.**

### Delete Account

If the problem still persists then you have to delete the account from SocialProofers entirely.

1. From the accounts page click on the account you wish to Delete and click edit.
2. Select **Delete.**

If you have any question regarding this article or the problem persist please [contact us](https://krystalgrowth.com/contact).
